HP Officejet Pro 6830 problem with printhead 0xc19a0020

Many issues can affect a printer’s performance which in turn hampers the work of people. One such issue is the printhead, the part of the printer which is responsible for the flowing of ink from the cartridge to the paper. If your HP Officejet Pro 6830 has a problem with the printhead, then we’ll help you out to resolve it. Come, let’s find out. 

Why does the printhead error occur in HP Officejet Pro 6830?

There are various reasons for it like a technical issue or hardware malfunctions that cause the printhead to function improperly. It can be anything like incompatibility or the damage of printhead or ever missing piece of the printhead. You can resolve the issue by following the solutions mentioned down below.

 

How to solve the printhead problem in HP Officejet Pro 6830?

Solution 1: Disable the Automatic self-cleaning cycle

• HP Officejet printer has an automatic self-cleaning cycle where the printer itself cleans the blockages and the debris from the inside of the printer. This helps keep the printer functional. However, sometimes this function fails and instead causes a clog in the printhead. So, you should disable the function and manually clean your printer. It should work fine then. 

 

Solution 2: Clear the blockage from the printhead

This is one of the best solutions to help clear the printhead issue. For this you can follow these steps:

• First check with the nozzle of the printer. For this, go into the settings and click on the quality report.
• The report will then showcase any error with the nozzles.
• Now go to the settings menu once again and select the option ‘Tools’. 
• Then click on the ‘Clean Print Head’ option and press OK.
• The printhead will then get cleaned.

 

Solution 3: Replace the cartridge

Another way to resolve the issue is to replace the cartridge in the printer. For this follow these steps:

• Power off your printer and take off the cords.
• Then open the cartridge closet and carefully remove the cartridge.
• Now place a genuine new cartridge from HP into the cartridge holder.
• Before placing it in, make sure you’ve removed the tape from the bottom of the cartridge which will allow it to breathe and not get clogged.
• Now once the cartridge is replaced, connect the power cord and switch on your printer.
• Now the error won’t show up again.